What the search fee covers
The ₹299 weekly subscription fee pays for active venue-search service during the paid period, including setting up your search, contacting venues, following up and organising replies. It renews automatically each week until cancelled, for up to 520 weekly payments. Existing one-time purchases retain their original payment and service terms.
The search fee is not a venue deposit, booking advance, brokerage fee, commission, venue cancellation charge or guaranteed-discount fee. Venue pricing, taxes, minimum guarantees, deposits, contracts and final booking terms are controlled by the venue.
Refunds before we begin
If you paid by mistake, made a duplicate payment, or decide not to proceed before WedAGI has started contacting venues, email us as soon as possible. We will review your payment and search status.
If your payment is successful and we have not started contacting venues, WedAGI may refund the search fee, correct your details, or reset your search depending on the issue.
Refunds after we begin
Once WedAGI has begun service for a paid period, that period's fee is generally non-refundable because the work has begun. We still review duplicate payments, accidental extra payments, payment errors, charges processed after a confirmed cancellation, and internal operational failures. Any rights that cannot lawfully be excluded remain unaffected.
Internal failure: if WedAGI cannot begin or complete contacting venues because of an internal issue, we may offer a refund, correction or re-run.
Stopping weekly renewal
Stop renewal in My searches to prevent future scheduled weekly charges. Your agent continues until the paid period ends; cancellation does not automatically refund the current paid period. Your quotes, history and incoming replies remain available after outgoing service pauses. If you cannot use the cancellation control, email support with your search reference and subscription ID.
Venue outcomes and cancellations
WedAGI does not guarantee that a venue will be available, reply within a specific time, offer a discount, hold inventory, accept a minimum guarantee or execute a booking. A venue's response, non-response, pricing decision, rejection, cancellation policy or contract terms do not by themselves make the search fee refundable.
Any venue deposit, event advance, cancellation fee or booking refund is handled directly between you and the venue under that venue's terms.
How to request a refund review
Email wedagi@agentmail.to and include:
- The phone number used for your WedAGI search.
- Your search reference, if shown in the product or a message from us.
- The Razorpay payment, order or subscription ID if available, amount paid and payment date.
- A short reason for the refund request.
Review and refund timing
WedAGI reviews refund requests and aims to respond within five business days after receiving the details needed to match the payment. Approved refunds are routed to the original Razorpay payment method where supported, or another lawful reconciliation route if needed. Bank and payment-network timelines may vary outside WedAGI's control.