What the search fee covers
The ₹1,999 WedAGI search fee pays for setting up your search, contacting venues, following up and gathering their replies into a comparison once your Razorpay payment is successful.
The search fee is not a venue deposit, booking advance, brokerage fee, commission, venue cancellation charge or guaranteed-discount fee. Venue pricing, taxes, minimum guarantees, deposits, contracts and final booking terms are controlled by the venue.
Refunds before we begin
If you paid by mistake, made a duplicate payment, or decide not to proceed before WedAGI has started contacting venues, email us as soon as possible. We will review your payment and search status.
If your payment is successful and we have not started contacting venues, WedAGI may refund the search fee, correct your details, or reset your search depending on the issue.
Refunds after we begin
Once WedAGI has started contacting venues for your search, the search fee is non-refundable because the core work has begun. We will still review duplicate payments, accidental extra payments, payment errors and internal operational failures.
Internal failure: if WedAGI cannot begin or complete contacting venues because of an internal issue, we may offer a refund, correction or re-run.
Venue outcomes and cancellations
WedAGI does not guarantee that a venue will be available, reply within a specific time, offer a discount, hold inventory, accept a minimum guarantee or execute a booking. A venue's response, non-response, pricing decision, rejection, cancellation policy or contract terms do not by themselves make the search fee refundable.
Any venue deposit, event advance, cancellation fee or booking refund is handled directly between you and the venue under that venue's terms.
How to request a refund review
Email wedagi@agentmail.to and include:
- The phone number used for your WedAGI search.
- Your search reference, if shown in the product or a message from us.
- The Razorpay payment ID or order ID if available, amount paid and payment date.
- A short reason for the refund request.
Review and refund timing
WedAGI reviews refund requests and aims to respond within five business days after receiving the details needed to match the payment. Approved refunds are routed to the original Razorpay payment method where supported, or another lawful reconciliation route if needed. Bank and payment-network timelines may vary outside WedAGI's control.